Privacy Policy

Privacy Policy Notice

OverExposure Sports Ltd t/a The Project Climbing Centre, Dolphin Centre, Poole, BH15 1UD

We are committed to protecting the privacy and security of our customers. The information that is collected when an order is placed or booking is made is used for the sole purpose of processing your order or booking. We respect your privacy and we do not sell personal customer information to third parties and, if you are not a member of The Project Climbing Centre, you are not registered with us in any way by making such a purchase.

OverExposure Sports Ltd (the “Centre”, “we”, “us”) is committed to protecting your privacy. This Privacy Notice (“Notice”) explains our data processing practices, rights, and options regarding the use and collection of personal information (including through our website, www.theprojectclimbingcentre.co.uk).

This Notice applies to both customers and staff and may include types of information specific to one or the other.

1. How We Collect Personal Information

• Directly, through your submissions via bookings, memberships, or communication with us.
• Indirectly, shared by third parties, like the Association of Climbing Walls (ABC) and the British Mountaineering Council (BMC).
• Publicly available sources, such as social media.
• Website visits, where we automatically collect technical information.

2. Types of Personal Information Used

Includes contact details, birth date, financial details, device information, and fitness levels, among others.

3. Purpose of Using Personal Information

To manage memberships, bookings, services, job applications, communications, security, legal obligations, and for marketing with consent.

4. Lawful Bases for Processing

Consent, legal obligation, contract performance, vital interests, or legitimate interests.

5. Marketing Communications

We may contact you for marketing if consented, and you can unsubscribe at any time.

6. Children’s Information

Processed with consent from a parent/guardian, with safeguards as per our Safeguarding Policies.

7. Data Retention

Typically six years unless otherwise required by law or upon valid erasure requests.

8. Sharing of Personal Information

Shared only when necessary with third parties, such as government bodies, healthcare providers, or IT service providers.

9. Security and Storage

Stored on secure servers, accessible only by trained personnel.

10. International Data Transfers

Mostly within the EEA but may involve transfers outside with adequate protection in place.

11. Rights Over Your Information

Right to access, erasure, rectification, restriction, objection, data portability, and against automated decision-making.

12. Policy Updates

Updated as needed, with significant changes notified directly where possible.

13. Third-Party Links

Our site links to others not covered by this Notice.

14. Contact Information

Email: admin@theprojectclimbingcentre.co.uk

Phone: +44 (0) 1202 660153

Address: The Project Climbing Centre, Dolphin Centre, Poole, Dorset, BH15 1UD